Swasthya Sathi

Last Updated: April 2026

        This Privacy Policy explains how your information is collected, used, and protected when using the Swasthya Sathi mobile application.
    

1. Introduction

Swasthya Sathi ("we", "our", or "us") provides healthcare-related services including access to hospital information, beneficiary verification, and scheme-related services. By using this app, you agree to this Privacy Policy.

2. Information We Collect

2.1 Personal Information

Name
Mobile Number
Address
Beneficiary details (URN, etc.)

2.2 Location Information

We may collect precise or approximate location data to help you find nearby hospitals and services.

2.3 Device Information

Device ID
Operating system version
App usage data and diagnostics

2.4 Media & Files

The app may access files or media if required for uploads or viewing content within the application.

3. How We Use Your Information

Provide healthcare-related services
Enable hospital and doctor search
Verify beneficiary details
Improve app functionality
Provide customer support
Ensure security and prevent fraud

4. Data Sharing & Disclosure

We may share your information with:

Government authorities and healthcare departments
Empanelled hospitals and service providers
Third-party vendors (analytics, hosting, etc.)

We may also disclose information if required by law or to protect user safety and system integrity.

5. Data Security

We implement appropriate security measures to protect your data. However, no digital system is completely secure.

6. Data Retention

Your data is retained only as long as necessary for service delivery and legal compliance.

7. User Rights

Access your data
Request correction
Request deletion (where applicable)
Withdraw consent

8. Children’s Privacy

This app is not intended for children under 13. We do not knowingly collect data from children.

9. Third-Party Services

The app may contain links to external websites. We are not responsible for their privacy practices.

10. Permissions Used

Location – for hospital search
Internet – to fetch data
Storage – for file access (if required)

11. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page.

12. Contact Us

Email: swasthyasathiwb@gmail.com
Phone: +91-9163110720
Address: Swasthya Bhawan, Sector V, Salt Lake, Kolkata, West Bengal, India